Artificial Intelligence In The Labor Transformation. In March 2020, when the World Health Organization (WHO) declared covid-19 a pandemic, everyday life changed completely for people.
Personal, social and work dynamics had to be modified and new ways of working had to be found. The need to optimize processes arose and companies sought automation solutions that were efficient, powerful, and scalable.
It was a moment when technology was put to the test and it was necessary to resort to intelligent and digital labor and artificial intelligence.
It was a time when other companies appeared, dedicated to developing technological aids for other companies to achieve the expanded scope of work, increase profits and efficiency, and achieve a higher return on investment.
Companies were able to effectively transition online to meet the challenges in the world of work, providing a reduction in process time in a productive and efficient manner, returning valuable work hours to the company, and optimizing working conditions.
Artificial intelligence and the digital workforce helps to decrease human error, boosting the resources of companies regardless of whether they are small, medium, or large.
It also generates emotional benefits that will give workers more free time, allowing them to have a greater focus on the creativity and scalability of the company.
Whenever we discuss AI, opinions usually vary widely. The issue always separates those who believe that AI will make our lives better and those who believe that it will accelerate human irrelevance, resulting in the loss of jobs. It is important to understand that the introduction of AI is not about replacing people but expanding human capabilities. AI technologies enable business transformation by doing the work that people are not doing so well – such as quickly, efficiently, and accurately processing large amounts of data.
The relationship between humans and AI reinforces each other. Although one of the analyst studies suggests that around 30% of global working hours could be automated by 2030, AI can help by taking on the monotonous and repetitive aspects of current workers’ work. Meanwhile, these employees will focus on the types of work that are more strategic or require a more analytical approach. However, this also requires the retraining of the existing workforce at a certain level.
This new way of working has begun to affect the job market: in fact, it is expected that the development and deployment of new technologies such as AI will create millions of jobs worldwide. In the future, millions of people will either change jobs or acquire new skills to support the use of AI.
Automating processes is vital to be more productive and efficient and, perhaps, for the first time in a long time, new paths to emotional and financial stability can be found.
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